“Where Did My File Go?”

Many IT admins have had their day ruined by users asking a simple question: “Where did my file go?” It’s a common request: users delete files by mistake, drag and drop them into the wrong sub-directory, overwrite a new file with an old one, and so on.

It’s easy to understand the problem, but not so easy to solve it. In NetApp file environments, there is no central file catalog that lets you easily find and restore one or more files. All you can do is spend time looking for the file needle in the storage haystack, or – as often happens – simply deny the recovery request.

We have a better way.

To see RestoreManager in action, watch our demo video.

“Sure, we can find it with RestoreManager!”

RestoreManager from ProLion creates a central, online file index of every NetApp snapshot, giving you a single catalog-based view into your files. You can search snapshots using multiple criteria and restore files and folders right from within RestoreManager with a single click.

What’s more, RestoreManager indexes both primary and secondary storage. That’s important because primary snapshots are usually only maintained for a few days. By also indexing SnapMirror and SnapVault destination volumes, you can find older versions of files that have been moved off your primary storage.

With RestoreManager, you can truly use NetApp Snapshot, SnapVault and SnapMirror technologies for filer backup and get away from slower backup processes. RestoreManager fills the array copy gap of not having a searchable file index.

How It Works

Immediately after a new Snapshot of a volume has been generated, RestoreManager uses the SnapDiff API to gather the relevant metadata from the files and folders and loads this data to its central database. Searching is now easy with this central index in place. A single click restores the files you find to a specific folder or to their original location.

Many filters enable targeted searching:

  • By file name, parts of the name or file path, with wildcards being permitted
  • By data type or file ending: jpg, xls, doc, ppt, etc.
  • By deletion period
  • By creation period
  • By file size
  • Etc.

Integrated Snapshot Copy Management and Amazon S3 Support

RestoreManager provides management of NetApp Snapshot, SnapVault and SnapMirror processes. This includes an easy interface to set copy schedules and data retention times. In addition, snapshots can be archived from NetApp storage to Amazon S3 using RestoreManager.

For S3, users can upload specific files or folders, or upload entire snapshot images. These can be scheduled for incremental updates as well. Files uploaded to S3 remain in the RestoreManager file index and are searchable. Files in S3 remain searchable even if the corresponding NetApp snapshot is deleted. When restoring, files or folders can be downloaded from S3, but not entire snapshot images.

Flexible Choice of Indexing Strategy

RestoreManager can selectively index primary systems only, secondary systems only, or both. The choice is up to the users and depends on file recovery requirements.

Solution Architecture

RestoreManager supports all versions of the ONTAP operating system for NetApp primary storage systems. For NetApp SnapVault and SnapMirror targets, RestoreManager works with ONTAP and NetApp Cloud Backup (formerly AltaVault).

RestoreManager uses the Elasticsearch database, an open source solution that has excellent scalability, performance, load balancing and availability.

How to Purchase RestoreManager

RestoreManager is licensed per NetApp controller, with pricing tiered according to the NetApp model number. There are no capacity limitations in terms of total storage or number of files, making RestoreManager licensing very easy to manage.

Please contact us for a price quote.