At Catalogic Software we are dedicated to bringing you the latest tools to get the most out of our Data Protection and Enterprise Cataloging products. 

We have launched a new MySupport site.

What You Need to Know

The new Support Portal provides an interface that makes it easier to find content and downloads for your Catalogic products. Enhancements include:

  • Find what you need faster with a redesigned layout.
  • Open support cases directly with Catalogic Technical Support.
  • Simplified access to the knowledge base system and the product compatibility matrix.

The new MySupport portal is accessible at: https://mysupport.catalogicsoftware.com/

To access the site, use the same account from the previous MySupport site. Then follow the directions below to update your password.

To reset your password, click the “Forgot Password” button to have your new password emailed to you.

Note: Be sure to change your password once you have logged in. Use the “Change Password” option of the “Account Settings” screen.